Patron behavior has changed in the era of big data, instant access to library materials and self-service is a must in modern libraries. Intech offer multiple products to address these concerns. The
self-service kiosk coupled with a
book container can scan and recognize the library materials attached with RFID tags, and change the manual borrowing an
d returning to a self-service manner. The search machine provides patrons with a query function and downloads e-materials. Robots can be used for outreach in library public relations by acting as library greeters and reference service instructors to carry out a complex series of actions, including striking up a conversation between patrons, automated change direction to avoid barriers, etc. These devices are placed strategically in different library spots, allowing patrons to instantly access, read, and enjoy the physical collections and digital resources from Xuzhou Library.